FAQ

All TOP GENERAL QUESTIONS CATEGORY QUESTIONS

Yes, we ship worldwide. Wholesale and retail integration. Currently, our retail is only online; ipanergy.com, Amazon, eBay, Walmart

Contact email: panergy@ipanergy.com Our warehouse is in California, with fast delivery within 3-5 days (USA).

Please contact our wholesale account manager directly Email: panergy@ipanergy.com; you can also fill in the form to apply directly

We are shipping in 2-5 business days. Shipping time:7-14 days.

Shipping fee starts from $6.99. Depending on the weight the cost may vary. To combine postage when buying multiple items, contact us and we will send you a personalized card with an adjustment of shipping!

The best way to reach us is to email panergy@ipanergy.com. We are here Monday through Friday from 9am to 6pm and will strive to get back to you within 4 hours.

Yes, our site is a secure shopping environment, your payment information is not held beyond the shipping of the order. View our privacy policy for more information.

We accept Visa, Mastercard, American Express, Maestro, Visa Electron through PayPal payments.

As soon as we ship your order, we will send you an email with all of your tracking information.

Once an order has been shipped it cannot be cancelled or changed. For any questions, you can contact us at panergy@ipanergy.com

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